What does it take to excel as a woman leader in customer success in the Middle East?
Our guest Karen Choucair shares her journey from media planning to customer success leadership, offering insights on navigating cultural nuances, leveraging AI, and building high-performing teams in the region.
Karen discusses balancing career with motherhood, the power of relationship building in Middle Eastern business culture, and how predictive analysis is reshaping customer success strategies. She provides practical advice for aspiring professionals looking to make their mark in this dynamic field.
In this episode:
- The pivotal transition from media planning to customer success leadership
- Building trust and relationships in the Middle Eastern market
- How AI is enabling more personalized customer interactions
- Navigating cultural nuances to enhance customer relationships
- Strategies for balancing career aspirations with motherhood
- The art of building and empowering high-performing teams
- The importance of continuous learning in a rapidly evolving industry
- Delivering value as a key expectation from clients
- Why integrity and a strong will to win are vital for success
- Implementing a consultative sales approach for better customer outcomes
Ready to gain insights from a pioneering woman leader in Middle East customer success? Join us for this inspiring conversation with Karen Choucair about leadership, adaptability, and building meaningful professional relationships in a culturally diverse landscape. Tune in now!
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Did you find this episode valuable? Make sure to like, subscribe, and share your thoughts in the comments! We're building the Middle East's customer success & revenue community together, and your voice matters. See you in the next episode!
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Hosts:
Haydar - LinkedIn
Ivy - LinkedIn
